In the event that you must cancel your reservation, notify our office immediately by telephone, then follow up with a letter. Cancellations must be in writing and may be e-mailed or faxed. We will make every effort to re-rent the property, however we cannot guarantee re-rental. If you cancel before 30 days prior to your arrival and we are able to re-rent the property, all moneys (less cancellation fee of 25% of the reservation deposit) will be returned to you after our receipt of the re-booking payment. If we are unable to re-rent, the full advance payment will be forfeited. If cancellation is made within 30 days of occupancy, full rental moneys will be forfeited unless re-rented at the same rate and for the same dates. If property is re-rented the 25% cancellation fee applies.